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Platform module

FlexApp Workflow

Approvals that move on their own — designed by your business teams, with a full record of every decision.

FlexApp Workflow

In short

FlexApp Workflow is a no-code approval and process automation tool that sends every request to the right person, follows up when it stalls and records every decision, so business teams can run and change their own processes without waiting for IT.

Who it is for

Operations managers, department heads and process owners in organisations that still run approvals on paper, email or spreadsheets.

The problem it solves

Requests stall in inboxes, nobody can say where an application is, chasing depends on someone remembering, and every change to a process waits for a developer.

What you get

01

Faster decisions

Requests go straight to the right approver, with reminders and escalation before a deadline is missed.

02

A complete record

Every step, decision, comment and attachment is kept — who did what, and when.

03

Processes your team can change

Process owners change steps, rules and approvers themselves on a visual canvas.

04

Changes go live safely

Try a new process in a test run first, then switch it on when you are ready.

Diagram: a form submission starts a workflow; approvals route by org chart; documents are stored in Drive; results post to accounting and feed dashboards. Workflow Route & approve Yes No Online form Submit request Manager ? Amount > limit? Finance Drive Store & e-sign Accounting Update the accounts Dashboards Live reporting
Diagram: a form submission starts a workflow; approvals route by org chart; documents are stored in Drive; results post to accounting and feed dashboards.

AI

Where AI helps

AI speeds up both the design of a process and the work inside it.

  • Describe a process in plain language and AI drafts the complete workflow for the owner to review and adjust

  • AI steps inside a workflow can read, summarise or classify information

  • AI steps can decide which way a request goes next

How teams use it

Finance director · trading company

Purchase approvals that no longer stall

Purchase requests used to wait in managers' inboxes, and finance had to chase each one. Now each request goes to the right approver according to amount and department, with reminders when it stalls. Finance can see where every request stands at any moment.

HR department · hospital group

Leave and staff changes across many departments

Leave and staff-change forms used to travel between departments on paper. With FlexApp Workflow they follow the reporting line automatically, and when a manager changes, approvals go to the new manager without anyone editing the process.

Operations manager · logistics company

Changing a process without waiting for IT

When management changed the approval rules for vehicle repairs, updating the old process meant a request to IT and a long wait. The operations manager now updates the steps on the canvas, tests the new version and switches it on.

Key features

Included in the FlexApp platform.

  • Process owners design approvals by drag and drop, and every version is kept
  • Approvals follow your organisation chart — department, position and reporting line — and adjust when people move
  • One approver, several in parallel, any one of a group, or a vote — whatever your policy needs
  • Requests can start from a form, on a schedule, when information changes or from an incoming email
  • Approvers work from one task list, where they can approve in batches, delegate when away or recall a request
  • People are notified by email, in the app, on Microsoft Teams, Lark or by SMS
  • Test a process before it goes live, then move it from the test environment to live use after a review

Frequently asked questions

Can our business teams build workflows without IT?

Yes. Workflows are designed on a drag-and-drop canvas, and the AI assistant can draft a complete process from a description that the owner then refines.

What happens when people change roles or leave?

Approvals are assigned by department, position, reporting line or group rather than by name, so they follow the new organisation chart automatically.

Can it work with our ERP and other systems?

Yes. Workflow steps can exchange information with your ERP and other business systems, and can include AI steps where they help.

See FlexApp running your process

Tell us about one process you want to fix. We will show it working in FlexApp in a 45-minute demo.