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Business app · Membership & Loyalty

FlexApp Loyalty

Bring customers back with points and rewards — run your own loyalty programme without building an app.

FlexApp Loyalty

In short

FlexApp Loyalty is a customer loyalty programme in which members earn points and redeem rewards through a mobile web app, while your staff set up reward schemes and campaigns themselves in an admin console.

Works on its own — connects to the rest of FlexApp when you want it to.

Who it is for

Marketing and business heads at consumer brands, retailers and vending operators who want customers to come back.

The problem it solves

Building a loyalty app is expensive, and every change to the reward rules usually needs a developer.

What you get

01

More repeat purchases

Reward customers for signing up, checking in, buying, referring friends and on their birthday.

02

Change the rules yourself

Marketing staff set up and change reward schemes in the admin console.

03

Offers based on evidence

Member reports show which rewards and campaigns work.

04

Reach members directly

Notifications, promotions and lucky draws go straight to members' phones.

How teams use it

Marketing manager · vending machine operator

A loyalty programme without building an app

A custom loyalty app was too costly to build and maintain. Customers now join through a mobile web page with their phone number, collect points on purchases and redeem vouchers at the machines.

Brand manager · consumer goods company

Seasonal campaigns set up by marketing

Each new promotion used to need a developer to change the rules. Marketing now sets up the scheme, the lucky draw and the notification in the admin console.

Retail operations head · retail chain

Customers who bring their friends

Word-of-mouth was never rewarded or measured. A referral scheme now rewards members who bring in friends, and member reports show how the scheme is doing.

Key features

Works on its own — connects to the rest of FlexApp when you want it to.

  • Reward schemes for sign-up, daily check-in, purchases, referrals and birthdays
  • A points wallet, a rewards catalogue and voucher templates
  • A member app in the phone's browser — sign up with a phone number, show a QR membership card, transfer points and refer friends
  • Vouchers redeemed at vending machines, with a map to find the nearest machine
  • Lucky draws, promotions, news content and phone notifications
  • Member records, analysis and Excel reports

Frequently asked questions

Do new reward rules need programming?

No. Staff set up schemes in the admin console.

How do customers join?

With their phone number and a one-time code in the member mobile web app — nothing to download.

Where can members use their vouchers?

At vending machines today, with more channels planned.

See FlexApp running your process

Tell us about one process you want to fix. We will show it working in FlexApp in a 45-minute demo.